Return & Refund Policy

Royal International

At Royal International, customer satisfaction is our top priority. We offer a 30-day return and refund policy from the date your order is delivered.

If 30 days have passed since delivery, unfortunately we cannot offer a full refund or exchange.

Eligibility for Returns

To be eligible for a return:

• The item must be unused, unworn, and in the same condition as received.

• The product must be returned in its original packaging with tags intact.

• A receipt or proof of purchase is required.

Please do not send your purchase directly to the manufacturer. Contact our support team first for return instructions.

Non-Returnable Items

The following items are not eligible for return:

• Perishable goods (such as food, flowers, newspapers, or magazines)

• Flammable liquids or gases

• Hazardous or toxic materials

• Personal care or hygiene products

• Customized sportswear or personalized leather products

• Downloadable software products

• Gift cards

Partial Refunds

Partial refunds may be granted in the following cases:

• Items showing clear signs of use

• Products not in original condition, damaged, or missing parts not due to our error

• Items returned after the 30-day return period

Refund Process

Once we receive and inspect your returned item, we will notify you by email regarding the approval or rejection of your refund.

If approved, the refund will be processed within a reasonable timeframe and automatically credited to your original payment method.

Delayed or Missing Refunds

If you haven’t received your refund:

• Recheck your bank account.

• Contact your credit card company (processing time may vary).

• Contact your bank, as posting times can differ.

If you still have not received your refund, please contact us at:

📧 info@royalintl.com

Sale Items

Only regular-priced items are eligible for refunds.
Sale or discounted items are non-refundable unless they are defective or damaged.

Exchanges

We replace items only if they are defective, damaged, or incorrect.

If you need an exchange for the same product, please contact us at:

📧 info@royalintl.com

Our team will provide the return address and further instructions.

Gifts

If the item was marked as a gift and shipped directly to you, you will receive a gift credit once the returned item is approved.

If the item was not marked as a gift, the refund will be issued to the original purchaser.

Return Shipping

After contacting our support team, you will receive the return shipping address.

• Customers are responsible for return shipping costs.

• Shipping costs are non-refundable.

• If a refund is approved, return shipping charges may be deducted from the refund amount.

For high-value sportswear or leather items, we recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee receipt of returned products without tracking.

Need Help?

If you have any questions regarding returns or refunds, please contact us:

📧 info@royalintl.com

We appreciate your trust in Royal International and are always here to assist you.